Employment Assistant

Position Title: Employment Program Assistant
Supervisor: Director of Employment Services
Status: Part-time, hourly, non-exempt- professional starting at $13/hour

Organizational Description:

Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, sexual orientation, marital status, or any other reason prohibited by law.

Journey's End Refugee Services, Inc. is a refugee resettlement and immigration services provider for the Western New York Region. Journey’s End works to assist newly arriving refugees to find gainful employment and avoid dependency on social services.

Job Description:

Under the supervision of the Employment Director and/or the Executive Director, the Employment Assistant has three major responsibilities: First, s/he works with the vocational teachers to collect and enter pre-tests, enrollments, progress reports and post-tests into BIN for training completion vouchering. Secondly, s/he reviews files for grant compliance. Lastly, s/he provides ancillary support to the employment team.

Primary Responsibilities:

  • Ensure client files are maintained according to NYSESRP, RSSP and TAG contract requirements.
  • Work collaboratively with vocational trainers, employment specialists and DSS specialist to ensure clients are enrolled appropriately into trainings, data is tracked in BIN and the Employment database, and that progress reports and attendance are collected.
  • Monitor TAG Training completion services and enter services into BIN.
  • Serve as liaison between Employment staff and vocational trainers.
  • Perform intake interview and job counseling and provide direct services to clients such as application assistance and transportation to interviews.
  • Administer pre-tests and post-tests to support English language teacher.
  • Review Match Grant files to close out.
  • Work collaboratively with agency staff funded under NYSESRP to ensure clients enrolled appropriately
  • Track NYSESRP clients through Filemaker and Excel databases as directed.
  • Additional responsibilities as assigned.


  • The Employment Assistant must have a Bachelors degree.
  • Strong attention to detail.
  • Effective written and oral communication skills.
  • Proficiency with Microsoft Office required.
  • Experience with Filemaker database systems and the refugee population preferred.

Journey's End is committed to the purpose of providing refugees with the resources and support they need to become successful, active, and contributing members of the Western New York community. The ideal candidate must be self-directed and able to work in a team environment.

Send resume, cover letter, and three references to: jobs@jersbuffalo.org

Please include job title in the subject of the email.

Please include phone and email contact in the cover letter.

***Incomplete applications will not be considered.***

© 2017 Journey's End Refugee Services, inc.
Where Home Begins Again
2495 Main Street - Suite 530 - Buffalo, NY 14214
Phone: (716) 882-4963 | Fax: (716) 882-4977