Refugee resettlement

Journey’s End resettles refugees, people with SIVs, and asylees.

A refugee is someone who has been forced to flee his or her country because of persecution, war, or violence. They cannot return home or are afraid to do so. War and ethnic, tribal, and religious violence are the leading causes of refugees fleeing their countries. After fleeing their homeland, they must build their lives from scratch, often lacking proof of identity, marriage, or birth certificates for themselves and their children. Refugees spend years, even decades, waiting in refugee camps until they can finally be resettled to a country, like the United States, and a community, like Buffalo.

A person with an SIV is someone from Afghanistan or Iraq who has worked as a translator or interpreter, or who was employed by, or on behalf of, the U.S. government or military, and whose life was threatened because of his or her work in support of the U.S. mission in those countries.

An asylee is a person who meets the definition of a refugee, and is already present in the U.S. or is seeking admission at a port of entry


US Resettlement Program

The US Resettlement Program was founded in 1980 to serve a humanitarian function and to support domestic urban renewal. Currently, the United States resettles 80,000 refugees a year. Last year, 1,600 refugees were resettled in Buffalo. Journey's End resettled 418 of them. This year, the expected number of refugees coming to Buffalo is 2,000. The refugee populations living in Buffalo come from Bhutan, Burma, Iraq, Iran, Somalia, Eritrea, Sudan, the Democratic Republic of Congo, Burundi, Liberia, and Cuba.

Prior to resettlement, refugees must undergo a series of interviews with the State Department, United States Citizenship & Immigration Services and the Department of Homeland Security. All refugees are medically screened by a healthcare professional working for the US government before coming to the US. They undergo security clearance procedures and cultural orientation.

During the overseas screening and interview time, refugees are assigned to a national voluntary agency. The agency works with the Department of State's Bureau for Population, Refugees, and Migration (PRM) to ensure refugees receive and have access to the appropriate services upon arrival. Resettlement agencies, like Journey's End, are assigned clients through the national agencies. Journey's End is an affiliate of the national agency, Church World Service.

Journey's End clients come from a variety of backgrounds and have a range of needs when they arrive. Some arrive fluent in English, with experience living in urban settings and needing only initial support in areas such as employment and registering for school. Others arrive from more rural settings, without any knowledge of English or apartment living. We provide support, advocacy, and orientation for all our clients, no matter what the need.


If you're looking for dependable responsible tenants give us a call. If you have an apartment and are interested in working with us, please contact our Pre-Arrival Services Coordinator, Farouk Majeed, at 716-783-5981.

We provide housing support and orientation for all our clients. Newly arrived clients receive orientation discussing basic house maintenance such as:

  • Garbage removal and cleaning
  • Paying rent and utilities
  • Being a good neighbor
  • Responsibilities and rights as a tenant, just to name a few.
© 2019 Journey's End Refugee Services, inc.
Where Home Begins Again
2495 Main Street - Suite 530 - Buffalo, NY 14214
Phone: (716) 882-4963 | Fax: (716) 882-4977