Application Process

Thank you for your interest in volunteering with Journey's End!

Before you begin, please submit a volunteer application and attend an orientation session. You may download the application here or submit an online application. If downloading the application, please email it or mail it to our office. You can also bring it with you to your orientation session.

All prospective volunteers must attend a regularly scheduled volunteer orientation. Orientations take place twice a month in the Journey's End offices in the Tri-Main Center at 2495 Main Street, Suite 530. Please park in the rear lot on Halbert Street and enter through the Halbert Street door. (Halbert Street can be accessed from Jewett or Rodney). Once you enter, take the elevator to the fifth floor and look for the signs.

Please arrive promptly as the sessions start on time. Orientations take approximately 1.5 hours with Q&A to follow. If you have not already submitted it, please bring your completed application, your driver’s license/photo ID, and your current car insurance card (we will need to make a photocopy of it).

To register for orientation, please complete the form at the link below, or call or email for more information. Our Community Outreach Team can be reached at

Orientation Dates are listed within the registration form below, but are generally held on the 2nd and 4th Tuesdays of each month, at either 9am or 6pm.


Once the orientation and background check procedures are complete, each volunteer will then have the opportunity to select what interests him or her from our list of various volunteer assignments. Once you begin volunteering you become a part of our large Journey's End family, which means you will be a crucial and dynamic part of helping our newest neighbors succeed in their dreams and endeavors. We have high expectations and quality support for our volunteers because of the many important tasks they fulfill, both for our clients and our agency. Thank you in advance for considering contributing your time and talent. We couldn't do it without you!

© 2019 Journey's End Refugee Services, inc.
Where Home Begins Again
2495 Main Street - Suite 530 - Buffalo, NY 14214
Phone: (716) 882-4963 | Fax: (716) 882-4977