Community Outreach Internship

Organizational Description:

Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, gender identity, marital status, or any other reason prohibited by law. 

Journey’s End Refugee Services, Inc. is a refugee resettlement and immigration services provider for the Western New York Region. Journey’s End works to assist newly arriving refugees to find gainful employment and avoid dependency on social services. 

10-15 hours per week for 3 months. Hours available between 9-5 M-F.

Position Description:

The Community Outreach Intern will assist with the day-to-day running of the Community Outreach Department which includes the volunteer program, in-kind donations, events, and community engagement. The intern will work 10-15 hours per week under the supervision of the Community Outreach Team.

Duties may include assisting with the organization and staffing of special events, compiling contact information of community organizations, input of new volunteer and donor information, writing, promotional flier creation, generating Thank You letters, and other assistance as needed. Additional projects are available (eg working with the JERS Women's Group, etc.) according to the intern's professional interests and experience.

This is an unpaid internship. A portion of the intern's time will be dedicated to their personal educational development including a thorough training in Journey's End and its mission.


  • Current graduate or undergraduate student.

  • Professionalism, dependability, confidentiality, and punctuality

  • Strong oral and written communication skills, including a high level of attention to detail.

  • Adaptability to a rapidly changing environment

  • Effective interpersonal communication skills for working with people from other cultures and with limited English.

  • An interest in the daily functioning of non-profit organizations

  • An interest in Buffalo's refugee population

  • Experience with Microsoft Office and Google applications

Ideal candidates will possess the following:

  • A car and valid driver’s license and a willingness to drive on behalf of the agency, possibly transporting clients. Interns are responsible for knowing their own university or college rules and restrictions regarding internships. Mileage and parking fees are reimbursed.

Intern will gain:

  • Experience working with the refugee population and learning the concerns their issues thereof.

  • Experience working around rapidly changing priorities.

  • Exposure to and experience with event planning, procedural mapping, and process improvement.

  • Professional feedback and guidance.

Journey’s End supervisors will:

  • Communicate with intern about learning goals and outcomes.

  • Train and evaluate intern.

  • Provide proof of attendance, if needed.

Interested candidates should email a résume and cover letter to No phone calls please.