Fall / Winter 2023 and Spring 2024 Internships – Applications Accepted Now

Journey's End is always looking for people who are compassionate and energetic with a global perspective.

We offer internships in all semesters: fall, spring, and summer. Ideally, you should apply in the semester PRIOR to the term in which you’d like to complete an internship but some roles may remain open.

Journey's End Refugee Services believes in respect for all individuals and provides equal employment opportunity to all people, regardless of race, color, national origin, sex, religion, creed, age, disability, sexual orientation, marital status or military service. Journey's End Refugee Services values a diverse workforce.


 
 

Case Management Internship

Organizational Description:

Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, gender identity, marital status, or any other reason prohibited by law. 

Journey’s End Refugee Services, Inc. is a refugee resettlement and immigration services provider for the Western New York Region. Journey’s End works to assist newly arriving refugees to find gainful employment and avoid dependency on social services.

Hours Required:  

8-15 hours per week for 3 months. Hours available between 9-4 M-F. 

Position Description:

The Case Manager Assistant will work with a Journey's End Case Manager to assist in the provision of a number of services to refugee clients, gaining one-on-one experience with refugees from a variety of countries. The intern will learn how to interact with a myriad of different organizations and will deepen their understanding of the issues facing newly-arrived refugees. This internship is ideal for someone interested in the fields of Social Work, International Studies, Social Justice, or Anthropology. 

Services and tasks may include helping refugee families enroll at school for the first time, teaching the local bus system, teaching life skills, making​ phone calls and sending referrals for doctor appointments, and assisting in the application for​ some of their most important identification cards and services. Duties may also include apartment set-ups.

 Potential work sites include but are not limited to: the Journey's End offices, the Buffalo Public School central office, the Department of Social Services, the DMV, the Social Security office, markets for grocery shopping, and the airport. 

Requirements:  

-       Current graduate or undergraduate student. 

-       Outgoing attitude and independent problem solving confidence 

-       Professional work ethic and communication, including the ability to stick to a schedule 

-       Computer literacy for data entry and other tasks

-       Adaptability to a rapidly changing environment / duties

-       Effective communication skills for working with people from other cultures and with limited English.  

-       An interest in the daily functioning of non-profit organizations and in the refugee population 

-       Ability to be a strong advocate for clients

Intern will gain:  

-       Experience working with refugees and the resettlement process; learning their concerns and difficulties during their first months in America.  

-       Practical social work knowledge by working with numerous agencies and organizations, learning about government and non-government programs, as well as services on the local, state, and federal level. 

-       Professional feedback and guidance. 

 Journey’s End supervisors will:  

-       Communicate with the intern about learning goals and outcomes. 

-       Train and evaluate intern.  

-       Provide proof of attendance, if needed.  

 Interested candidates should email a resume and cover letter to volunteer@jersbuffalo.org No phone calls please.